We want you to be completely satisfied with your seasonal decor purchase from Ghefryonphshulur.
Last updated:
At Ghefryonphshulur, we take pride in the quality of our handcrafted seasonal decorations. We understand that sometimes a product may not meet your expectations, and we are here to help make it right.
You may return eligible items within 14 days of delivery for a refund or exchange. To be eligible for a return, your item must be:
The following items cannot be returned:
Due to the personalized nature of custom wreath designs, these items are non-refundable once production has begun. We work closely with you during the design process to ensure satisfaction before crafting begins. If there are concerns about your custom order upon delivery, please contact us immediately to discuss options.
Email us at helpcenter@ghefryonphshulur.world or call +1 816 483 5100 to initiate your return. Please include your order number and reason for return.
Our team will review your request and provide a Return Authorization number along with shipping instructions within 2 business days.
Carefully package your item to prevent damage during transit. Ship the item to the address provided with your Return Authorization. We recommend using a trackable shipping method.
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds are issued to the original payment method.
If you would like to exchange your item for a different product, please indicate this when contacting us. Exchanges are subject to product availability. If the new item has a different price, we will adjust the charge or refund accordingly.
If your seasonal decoration arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you, including return shipping.
For standard returns, the customer is responsible for return shipping costs. Original shipping fees are non-refundable unless the return is due to our error or a defective product. For damaged or defective items, Ghefryonphshulur will cover all return shipping costs.
Returns received after the 14-day window may be accepted at our discretion with a restocking fee of 20% of the purchase price. Please contact us to discuss your situation.
For any questions about returns or to start the return process, please reach out:
Ghefryonphshulur
6800 E Truman Rd, Kansas City, MO 64126, United States
Email: helpcenter@ghefryonphshulur.world
Phone: +1 816 483 5100